Customer Satisfaction Survey

Customer Satisfaction Survey
Repair Service

Country

Language

Service Center

Service Touchpoint

Job Number

Model

Warranty Status

Overall Satisfaction (1-5)

😞 🙁 😐 🙂 😄

Were you satisfied with the Speed of Repair ?

Did someone updated you on progress of repair on timely basis ?

How do you rate the quality of repair of your product

Please tell Us how we can serve you better ?

How likely are you or recommend Sony for electronics product to Family, Friends and others

Less Likely Very Likely

Please select one reason why you rated so ?

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