Customer Satisfaction Survey

Customer Satisfaction Survey
VIP Plus Service

Country

Language

Service Center

Service Touchpoint

Job Number

Model Number

Warranty Status

Overall Satisfaction (1-5)

😞 🙁 😐 🙂 😄

Were you satisfied with the Speed of Repair / Scheduling of the repair Service on Priority?

Were you updated on each stage of the repair process?

Did the Technician offer / play the video demonstration to show the product features?

Please tell Us how we can serve you better ?

How likely are you or recommend Sony for electronics product to Family, Friends and others

Less Likely Very Likely

Please select one reason why you rated so ?

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