VIP Plus
Monitor priority support requests for VIP Plus customers.
Copy Survey Link| Sr. No | Form Type | Country | Language | Service Center | Service Touchpoint | Job No. | Model | Warranty Status | Overall Satisfaction Rating (1–5) | Satisfied with the Speed of Repair | Overall quality No Reason | Were you updated on each stage of the repair process? | optimum performance No Reason | Did the Technician offer / play the video demonstration to show the product features? | product features no reason | Please tell us how we can serve you better? | Recommend Sony for electronics product | Please select one reason why you rated so ? |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | CSAT,NPS | KSA | ME Riyadh | Home service | 01876514 | KD-65X80J | No | 1 | Yes | No | Yes | 2 | Product | |||||
| 2 | CSAT,NPS | UAE | English | Jumbo Electronics | Home service | 666666 | hhhhhhh | No | 5 | Yes | test hajer | 6 | Brand | |||||
| 3 | CSAT,NPS | KSA | English | ME Riyadh | Walk In | testing | testing model | Yes | 4 | Yes | Yes | Yes | Nothing all good | 8 | others value |